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POST
/
org
/
{org_id}
/
analytics
/
insights
Generate AI-powered insights
curl --request POST \
  --url https://v2-nova-api.prod.czmx.in/org/{org_id}/analytics/insights
{
  "cached": true,
  "executive_summary": "<string>",
  "generated_at": "<string>",
  "issue_rate": 123,
  "issues": [
    {
      "count": 123,
      "description": "<string>",
      "examples": [
        {
          "customer_name": "<string>",
          "incident_cause": "<string>",
          "quote": "<string>",
          "recommendation": "<string>",
          "reference_id": "<string>"
        }
      ],
      "name": "<string>",
      "percentage": 123,
      "rank": 123,
      "recommendation": "<string>"
    }
  ],
  "issues_identified": 123,
  "organization_id": "<string>",
  "organization_name": "<string>",
  "period": "<string>",
  "recommendations": [
    {
      "description": "<string>",
      "priority": "<string>",
      "title": "<string>"
    }
  ],
  "routine_rate": 123,
  "success_factors": [
    "<string>"
  ],
  "total_calls": 123
}

Path Parameters

org_id
string
required

Organization ID

Query Parameters

start_date
string
required

Start date (YYYY-MM-DD)

end_date
string
required

End date (YYYY-MM-DD)

force_refresh
boolean
default:false

Force regeneration (skip cache)

Response

OK

cached
boolean
executive_summary
string
generated_at
string
issue_rate
number
issues
object[]
issues_identified
integer
organization_id
string
organization_name
string
period
string
recommendations
object[]
routine_rate
number
success_factors
string[]
total_calls
integer