curl --request POST \
--url https://v2-nova-api.prod.czmx.in/org/{org_id}/analytics/insights{
"cached": true,
"executive_summary": "<string>",
"generated_at": "<string>",
"issue_rate": 123,
"issues": [
{
"count": 123,
"description": "<string>",
"examples": [
{
"customer_name": "<string>",
"incident_cause": "<string>",
"quote": "<string>",
"recommendation": "<string>",
"reference_id": "<string>"
}
],
"name": "<string>",
"percentage": 123,
"rank": 123,
"recommendation": "<string>"
}
],
"issues_identified": 123,
"organization_id": "<string>",
"organization_name": "<string>",
"period": "<string>",
"recommendations": [
{
"description": "<string>",
"priority": "<string>",
"title": "<string>"
}
],
"routine_rate": 123,
"success_factors": [
"<string>"
],
"total_calls": 123
}Generate comprehensive AI analysis of call performance for a given time period
curl --request POST \
--url https://v2-nova-api.prod.czmx.in/org/{org_id}/analytics/insights{
"cached": true,
"executive_summary": "<string>",
"generated_at": "<string>",
"issue_rate": 123,
"issues": [
{
"count": 123,
"description": "<string>",
"examples": [
{
"customer_name": "<string>",
"incident_cause": "<string>",
"quote": "<string>",
"recommendation": "<string>",
"reference_id": "<string>"
}
],
"name": "<string>",
"percentage": 123,
"rank": 123,
"recommendation": "<string>"
}
],
"issues_identified": 123,
"organization_id": "<string>",
"organization_name": "<string>",
"period": "<string>",
"recommendations": [
{
"description": "<string>",
"priority": "<string>",
"title": "<string>"
}
],
"routine_rate": 123,
"success_factors": [
"<string>"
],
"total_calls": 123
}Organization ID
Start date (YYYY-MM-DD)
End date (YYYY-MM-DD)
Force regeneration (skip cache)
OK
Show child attributes
Show child attributes