{
"event": "call.failed",
"data": {
"call_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"call_result": "FINISHED",
"campaign_count": 123,
"dnc_requested": true,
"evaluations": [
{
"key": "<string>",
"extracted_value": "<string>",
"reasoning": "<string>",
"result_boolean": true
}
],
"extras": {},
"prospect": {
"ID": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"ExternalId": "<string>",
"FullName": "<string>",
"Email": "[email protected]",
"Phone": "<string>",
"Status": "<string>",
"ExtraMetadata": {},
"CreatedAt": "2023-11-07T05:31:56Z"
},
"recording_url": "<string>",
"sentiment": "positive",
"summary": "<string>",
"transcript": "<string>"
}
}Fired when a call fails due to technical or validation issues. This includes SIP errors, validation failures, and other error conditions.
{
"event": "call.failed",
"data": {
"call_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"call_result": "FINISHED",
"campaign_count": 123,
"dnc_requested": true,
"evaluations": [
{
"key": "<string>",
"extracted_value": "<string>",
"reasoning": "<string>",
"result_boolean": true
}
],
"extras": {},
"prospect": {
"ID": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"ExternalId": "<string>",
"FullName": "<string>",
"Email": "[email protected]",
"Phone": "<string>",
"Status": "<string>",
"ExtraMetadata": {},
"CreatedAt": "2023-11-07T05:31:56Z"
},
"recording_url": "<string>",
"sentiment": "positive",
"summary": "<string>",
"transcript": "<string>"
}
}